Let’s begin with the ‘why’ of automation. The most commonly used reasons include:
- Safety: Removing humans from hazardous environments or activities and eliminating ‘human error’
- Efficiency: Completing repeatable tasks in an accurate and timely manner for an indefinite period of time
- Reliability: Availability and consistency of the desired outcome.
In the majority of cases we are talking about automated tasks and the net benefit to humans in simple terms has been new opportunities for employment in technological industries, whilst eliminating mundane activities. Think of the dishwasher, GPS, data roaming, or temperature control.